FAQs

Q: How long does Artisan soap last?

A: Artisan soap can last for years...or not.  Our soap and body products are made with only the highest quality ingredients and only essential oils...no fragrance oils. However, for optimal freshness, we recommend that you use the soap and products with in 6 months to a year of purchase.

Q: What is your return policy?

A: If there is a problem with your order, please send us an email via the Contact page and we will do our best to work out a solution.  We do not offer returns due to the personal nature of our products as we could never resale an item once it has been purchased.

Q: Why do the instructions on the scrubs and masks say to use a scoop?

A: Our products are made with only all natural ingredients...no harsh chemicals, or preservatives.  Because of that it is best not to introduce water as that can cause bacteria or mold to grow.  If you would like to use one of the products (other than the soap) in the shower you can store it in the fridge.